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Why SEDCO

Why SEDCO
Three decades experience, in-house manufacturing and developing, bringing people skills to Customer Experience Management
 
For over 30 years, SEDCO has led global innovation in several industries including Customer Experience Management. We have solutions for every customer touchpoint, and all segments of the customer journey whether in branch or beyond the branch. We customize our hardware and software in-house to meet our customers’ specifications and needs. SEDCO is trusted by global leaders in the financial, public sector, telecom, and healthcare and other industries.
  • 5000+ systems deployed across 3 continents.
  • Customers in more than 50 countries are using our CEM solutions.
  • More than 80 prestigious partners around the globe.
  • 24/7 Self Service options that can have ROIs in less than 6 months.
  • Intuitive marketing, Customer Feedback, and social Media Analytics.

 

 

 

 
We were on top of Customer Experience Management innovation before it was even a trendy buzzword
 
Some of the main benefits of our Customer Experience Management solutions:
 
For Customers:
  • Convenient customer journey.
  • Reduced efforts, waiting and service times.
  • Better customer experience at every touchpoint.
  • Personalization and recognition. 

 

 

For Businesses:
  • Positive word of mouth.
  • Maximized return on investment.
  • Enhanced customer retention and loyalty.
  • Improved management, planning and control. 

 

 
 
Are you ready to provide exceptional customer experiences?
Good, because we’re the best in this complicated world.
+962 6 5533832
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