Your services are available to customers anytime, anywhere, and require less time and effort. That’s convenience in a nutshell.
And the best part? Your customers will love it.
Achieve business excellence with minimal staff and at a lower cost. SEDCO’s self- service kiosks transform your service experience towards better customer journey and more efficient performance with less operational expenses.
SEDCO Self Service Solutions offers an alternative service channel, empowering businesses like banks, telecom operators, governments and retail to accelerate services to their clients, where the customers can perform several self-services by themselves.
SEDCO self-service kiosks come in two series: FASTSERV® and CONSULTA®, enabling businesses to choose the machines based on the service type, branch side, and budget.
The self-service machines expand your business hours without and services at peak performance without expanding the staff. Your customers get the services by themselves without any help from a desk employee. This noticeably decreases your employees’ workload while providing more convenience to customers.
Powered with BI, the system offers in-depth reports about each kiosk performance, revenue per transaction, regions/locations with highest average duration, and many more reports. Moreover, the kiosk display targeted ads to customers based on their interests and profiles.
FASTSERV® Kiosks Series is suitable for quick services that do not require seating. It provides services such as issuance/ renewal of cards, deposit, and printing.
CONSULTA® Kiosks Series is suitable for services that require time. Customers can be seated while they get your services, including long-time services such as opening a new accounts.
Your services are available to customers anytime, anywhere, and require less time and effort. That’s convenience in a nutshell.
And the best part? Your customers will love it.
One stop shop solution for comprehensive branch transformation to reduce branch footprint, act as a bridge between digital and physical channels, and deliver a differentiating experience anywhere at any time. Check about other SEDCO branch transformation solutions: